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Shaping a Safe Future: Optimizing Care with Patient Education and Team Training

Date: October 4, 2024

Time: 9:00 AM to 12:00 PM

Location: Hilton | 4949 Great America Pkwy, Santa Clara, CA  95054

C.E. Credits: 3

This course focuses upon essential risk management strategies, empowering dentists with the skills and resources to address key factors that optimize patient outcomes and mitigate potential liabilities. Through evaluation of actual TDIC cases, Shaping a Safe Future: Optimizing Care with Patient Education and Team Training explores the importance of establishing protocols to enhance patient safety. It also provides best practices for obtaining current health histories, insights on essential staff roles and training, and steps for responding to office emergencies. 

 

Objectives

Upon completion of this course, you’ll be able to:

  1. Understand the significance of establishing and adhering to protocols and the importance of staff training in medical emergencies.
  2. Recognize your role in providing patient education to achieve optimal levels of care and patient compliance.
  3. Incorporate controls and procedures to reduce the potential for errors in documentation and increase patient safety.

 

Ruchi Sahota, DDS

Dr. Sahota attended UOP for dental school and completed a GPR at the VA Palo Alto Medical Center in 2005. She is a general dentist in Fremont, California and is on staff at Washington Hospital.  Her organized dentistry's leadership roles include being a consumer advisor for the American Dental Association and an Associate Editor of the California Dental Association.

 

Ron Goldman, Esq.

Mr. Goldman graduated cum laude with his political science degree from California State University, Northridge, in 1978. He attended California Western School of Law in San Diego, receiving his Juris Doctor in 1981. Mr. Goldman has been practicing law for 37 years with extensive trial experience defending physicians and dentists in malpractice cases, employment matters, licensing boards and business litigation. Given his extensive jury trial experience, Mr. Goldman was voted by his peers into the American Board of Trial Advocates in 2005 and voted into the California Medical Legal Committee in 2015.  Mr. Goldman participates in a variety of professional lectures on an annual basis, most recently providing a mock deposition presentation to the Emergency Room physicians at Alta Bates Hospital (Oakland, CA). He is also presently an Assistant Adjunct Professor at the Arthur A. Dugoni School of Dentistry and the University of California San Francisco School of Dentistry.

 

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