Balance and Boundaries: Ethical and Legal Considerations When Terminating Dental Practice Employees Employee termination can be a difficult and sensitive matter, but there are times when it becomes necessary to preserve the safety, integrity and reputation of your practice. TDIC’s risk management analysts caution dental practice owners to... May 14, 2024 RM Matters Employment and Managing a Team Risk Management Essentials
Best Practices for Hiring the Right Employee When your staffing needs are immediate, you may be tempted to expedite available candidates and minimize their shortcomings. Protect your practice by implementing effective processes to find and hire solid employees.When your staffing needs are... April 01, 2022 RM Matters Employment and Managing a Team Risk Management Essentials
Brushing Aside Politics: Keep Your Dental Office Free of Political Discussions Impassioned political debates can create an uncomfortable environment for both staff and patients. Practice owners should develop a professional code of conduct prohibiting such discussions. February 29, 2024 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Business controls reduce employee theft Theft within dental practices is surprisingly common and it’s on the rise. Review your bookkeeping structure and implement accounting measures to greatly reduce the probability of falling victim to employee embezzlement, while communicating... October 01, 2020 RM Matters Employment and Managing a Team Property and Practice Ownership Risk Management Essentials
Considerations for Safe Celebrations this Holiday Season With a thoughtful approach to creating written guidelines and modeling appropriate professional behavior, employers can create an atmosphere that is both celebratory and safe for all. TDIC’s risk management experts offer sound advice to... November 27, 2023 RM Matters Employment and Managing a Team Property and Practice Ownership Risk Management Essentials
Depend on Staff to Manage Patients? Educate Them First. Providing top-notch dental care takes the contribution of each team member, but if practice owners fail to educate the team on their roles, responsibilities and limitations, experiences can quickly turn negative and create potential professional... March 08, 2024 RM Matters Employment and Managing a Team Risk Management Essentials
Handling Conflicts With Confidence: Tools To Reduce Tension and Risk Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability risks. With clarity, patience, empathy and objectivity, dentists can better navigate disagreements and de-escalate potential crises. April 01, 2021 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
Haste, Pressure and Staffing Shortages Contribute to Costly Mistakes Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention... January 08, 2023 RM Matters Employment and Managing a Team Risk Management Essentials
Hostility in the Dental Practice May Escalate if Left Unchecked Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences... May 31, 2024 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
In Doubt About How to Handle a Situation? Err on the Side of Caution. While TDIC’s Risk Management Advice Line is a service that’s helped thousands of dentists seeking guidance on handling difficult situations or crises in their offices, its analysts can also reassure dentists that they’ve done... March 01, 2024 RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials