Spring Cleaning Isn't Limited to the Office: Update Patient Records to Mitigate Risks Spring is a prime time to organize your practice and review patient charts for current and accurate information. Learn key considerations to guide your process. April 01, 2018 RM Matters Patient Care and Communication Risk Management Essentials
TDIC’s Risk Management Advice Line Offers Guidance for Complex Practice Challenges Seeking specialized advice from risk management experts is essential for addressing the complexities of running a dental practice and managing employee dynamics. Collaboration with TDIC’s Advice Line analysts contributes to the long-term... October 03, 2023 RM Matters Employment and Managing a Team Health Safety & Wellness Patient Care and Communication Risk Management Essentials
Treating Elderly Patients: Minimize Risk With Informed Consent and Updated Health History Dental professionals face a number of challenges in securing consent for oral care, but there are specific consent and documentation considerations when caring for older adults. May 03, 2021 RM Matters Patient Care and Communication Risk Management Essentials
Treatment Templates: Convenient or Careless? Taking shortcuts on charting, such as using pre-established templates, may seem like a convenient time-saver, but it can leave patients unhappy and lead to potential liability claims. September 01, 2019 RM Matters Patient Care and Communication Risk Management Essentials
Upholding Ethical Standards When Addressing Prior Dental Treatment Approach instances of substandard work with empathy and objectivity. Gather a thorough patient history and concrete evidence before making any decisions and adhere to the ADA code of ethics. April 19, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Wheelchair to Dental Chair: Safe and smooth patient transfers Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients... February 29, 2020 RM Matters Patient Care and Communication Risk Management Essentials
When Patients are Angry: De-escalation and Risk Mitigation are Vital Tools Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe... August 11, 2022 RM Matters Patient Care and Communication Risk Management Essentials
Who are You Treating? Verify Dental Patient Information to Reduce Risk of Wrong Treatment Performing dental treatment on one patient that was intended for another can yield calamitous results. Define and document the ways your whole office team verifies patient information. February 01, 2024 RM Matters Patient Care and Communication Risk Management Essentials
Your Practice Online: Mitigating Defamatory Dental Patient Reviews If you believe you have received an unfair or inaccurate review from a patient, follow the guidance of TDIC’s risk management experts to create a plan of action to address defamatory online reviews. September 26, 2023 RM Matters Patient Care and Communication Property and Practice Ownership Risk Management Essentials