Website Accessibility and the AwDA Guidance on maintaining an accessible, compliant website that mitigates risk exposure December 22, 2021 Reference Guides
Website Compliance Promote your practice with confidence and better manage the risks associated with your website, including accessibility for all users, photography choices and handling online reviews. August 23, 2021 Liability Lifeline Publication 2021 Liability Lifeline Featured Stories
What to Expect if You Are Sued A helpful guide for understanding litigation and small claims processes and coping with the stress of a suit January 08, 2016 Reference Guides
What to Expect When You Submit a Claim TDIC's personalized and experience interaction begins as soon as you submit a claim. This is a general overview of the claim process. April 05, 2024 RM Matters Insurance 101
Wheelchair to Dental Chair: Safe and smooth patient transfers Patients with limited mobility may need help transferring to and from the dental chair. If a caregiver or family member is not there to help with transfers, it is up to the dental practice to provide solutions. How can you ensure all patients... February 29, 2020 RM Matters Patient Care and Communication Risk Management Essentials
When Disaster Strikes Your Dental Practice: Emergency Property Measures TDIC’s risk management analysts offer advice on the proper steps to take if your practice is threatened or damaged by a wildfire or other natural disaster. June 12, 2024 RM Matters Property and Practice Ownership Risk Management Essentials
When Patients are Angry: De-escalation and Risk Mitigation are Vital Tools Handling unhappy patients can be an unfortunate reality of practice ownership. On the rare occasion anger escalates to aggression, be mindful of your obligation to provide a safe working environment for your employees. Follow guidance for safe... August 11, 2022 RM Matters Patient Care and Communication Risk Management Essentials
Where’s the Line? Define, Apply and Maintain Professional Boundaries Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by... September 01, 2022 RM Matters Employment and Managing a Team Risk Management Essentials
Whitening Discussion and informed consent form for tooth whitening (bleaching) October 22, 2015 Informed Consent Chinese English Hmong Japanese Korean Russian Spanish Tagalog Traditional Chinese Vietnamese Whitening
Who are You Treating? Verify Dental Patient Information to Reduce Risk of Wrong Treatment Performing dental treatment on one patient that was intended for another can yield calamitous results. Define and document the ways your whole office team verifies patient information. February 01, 2024 RM Matters Patient Care and Communication Risk Management Essentials