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We’re here to make record keeping easier and more efficient so you can better protect your practice. View, download and customize the right resources for your state. Find sample forms and letters to support documentation, employment, general liability and patient care.

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Bartering Your Dental Services? Get It in Writing

For dentists, bartering can lay the groundwork for a liability claim if things don't go as planned. Should you...

RM Matters Patient Care and Communication Risk Management Essentials

Before Recording, Protect Private Patient Information

Surveillance cameras are becoming more common in dental offices. Be aware of the HIPAA and privacy regulations...

RM Matters Patient Care and Communication Risk Management Essentials

Brushing Aside Politics: Keep Your Dental Office Free of Political Discussions

Impassioned political debates can create an uncomfortable environment for both staff and patients. Practice owners...

RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials

Depression Screening: Not a Legal Obligation, but an Ethical One

What should concerned practice owners do when patients or employees exhibit signs of depression, suicidal thoughts...

RM Matters Health Safety & Wellness Patient Care and Communication Risk Management Essentials

Ensuring Ethical Dental Care: Obtaining Legal Consent for Nonverbal Adults

Obtaining proper, legal consent for nonverbal adults is of paramount importance in the dental practice. By becoming...

RM Matters Patient Care and Communication Risk Management Essentials

Facing reality: Communicating and managing achievable aesthetic outcomes

While many patients are pleased with their treatment outcomes, occasionally there are patients who claim that...

RM Matters Patient Care and Communication Risk Management Essentials

Handle With Care: Minimizing Risk With Short-Term and Traveling Patients

Treating “snowbirds,“ college students or patients who present only on an emergency basis can be...

RM Matters Patient Care and Communication Risk Management Essentials

Handling Conflicts With Confidence: Tools To Reduce Tension and Risk

Avoiding conflicts with patients or employees only allows them to grow and expose the dental practice to liability...

RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials

Hostility in the Dental Practice May Escalate if Left Unchecked

Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a...

RM Matters Employment and Managing a Team Patient Care and Communication Risk Management Essentials
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