Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...
Employee termination can be a difficult and sensitive matter, but there are times when it becomes necessary to preserve the safety, integrity and reputation of your practice. TDIC’s risk management analysts caution dental practice owners to...
Employee termination can be a difficult and sensitive matter. TDIC’s Risk Management analysts counsel that it’s better to mitigate the risks associated with termination with an emphasis on hiring and retaining high quality employees.
Impassioned political debates can create an uncomfortable environment for both staff and patients. Practice owners should develop a professional code of conduct prohibiting such discussions.
With a thoughtful approach to creating written guidelines and modeling appropriate professional behavior, employers can create an atmosphere that is both celebratory and safe for all. TDIC’s risk management experts offer sound advice to...
Seeking specialized advice from risk management experts is essential for addressing the complexities of running a dental practice and managing employee dynamics. Collaboration with TDIC’s Advice Line analysts contributes to the long-term...
TDIC, like other insurance companies, utilizes a formula that includes type of work and payroll audits to determine workers’ compensation premium costs for their insureds. Learn how the payroll reporting system works, and how TDIC supports...
A breakdown in communication is often the underlying factor in negative online reviews, lawsuits or complaints. TDIC’s Risk Management analysts explain how a confirming communication climate in the dental office reduces risk and share ways...
Identity or treatment plan mistakes can occur in any dental practice. Research by TDIC’s analysts reveals the most commonly occurring elements are referral slip errors, performance or production pressure and staffing shortages. Prevention...
Guidelines for behavior should exist when practice team members interact with one another outside of the office. TDIC’s Risk Management analysts encourage dentists to promote high standards of behavior inside and outside of the office by...