Dental professionals deserve a working environment that is free from hostility, and practice leaders can foster a culture of respect and clear communication. Learn how to address confrontational patients or employees to keep negative experiences...
Approach instances of substandard work with empathy and objectivity. Gather a thorough patient history and concrete evidence before making any decisions and adhere to the ADA code of ethics.
Patient and case selection is an essential component of a dental practice. TDIC risk management analysts explain how being selective in patients you accept into your practice helps to avoid costly risks.